Step 1: Go to http://support.voasela.org
Step 2: In the top right corner, click the Sign Up button
Step 3: Type in your first name, last name, and VOA e-mail address. Click on the I’m not a robot box, and the click the Register button
Sidenote: If you have submitted a ticket before, you may already have an account. In that case you can go to the Support Login page, and use the Forgot My Password link at http://support.voasela.org/support/login to retrieve your password.
Step 4: You should give an e-mail to your VOA e-mail asking you to setup a password for your account.