Volunteers of America Southeast Louisiana

General 5

• How To Login To A Computer
• How To Setup VOA E-Mail On Android
• How To Login Into Citrix
• How To Use Lightshot for Documentation Purposes
• How To Change Your SELA Account Password

VPN & MFA 3

• How To Enroll In Multi-Factor Authentication
• How To Login To VPN
• How To Sync Your Password When Working Outside The VOA SELA Network

Go Secure 4

• How To Check Emails In Go Secure
• How To Register For Go Secure Account
• How To Whitelist Or Blacklist An Email In Go Secure
• How To View Encrypted Email In GoSecure

E-mail & Outlook 365 6

• How To Whitelist An E-mail Address
• How To Create An Email Signature In Outlook
• How To Make Folders In Outlook
• How To Setup Your VOA SELA E-Mail On Your Cellphone
• How To Send An Encrypted E-mail Using The Send Secure Button

See all 6 articles

VOA Support Portal 7

• How To Setup Your VOA Support Portal Account
• How To Submit A Support Ticket Through The VOA Support Portal
• How To Submit A Request For Service Using The VOA Support Portal
• Using the VOA Support Portal Mobile App
• How To Use The Solutions Area In The VOA Support Portal

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Security Awareness Training 4

• How To Setup Your Security Awareness Training Account
• How To Use The Phishing Alert Button
• How To Use Team Dashboard
• How To Download & Use The KnowBe4 Learner App

Ring Central: Basics 8

• How To Setup Your Ring Central Phone Account
• How To Check Voicemail From Your Phone (Polycomm 331)
• How To Manage Your Voicemail Through Ring Central
• How To Setup Call Forwarding
• How Do I Log Into Ring Central?

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Ring Central: eFaxing 4

• How To Send A Fax Using Ring Central Account?
• How To Receive A Fax In Ring Central?
• How To Send A Fax As An Email In Ring Central
• How To Manage Faxes Through Ring Central Website

Ring Central: Teams 2

• How Do I Create A Team?
• How To Use The Team Features?

Ring Central: Instant Messaging 6

• Creating An Instant Message
• Understanding Availability For IMs
• Adding A User To My Favorites List
• How Do I Edit My Profile?
• How To I Share A File In IM?

See all 6 articles

Ring Central: Video Conferencing 10

• How To Add Video Conferencing To Your Meetings?
• How To Start A Video Conference Meeting?
• How To Manage Audio In Video Conferencing?
• How To Manage Video, Chat, and Participants Settings?
• How To Use Screen Sharing, Recording, Annotating?

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CareLogic 1

• How To Reset Your CareLogic Password