00:00: This presentation will guide you through the essential steps for making calls

00:03: using your desk phone.

00:05: We'll cover everything from initiating a call to dialing internal and external

00:09: numbers effectively.

00:11: Welcome to this guide on making calls with your desk phone.

00:14: We'll walk you through the simple process of using your RingCentral-enabled device to

00:18: connect with colleagues and external contacts.

00:21: This session ensures you can confidently manage your daily communications.

00:27: To begin a call,

00:27: you have two primary options on your RingCentral desk phone.

00:31: You can either pick up the handset, which is the traditional method, or press the

00:35: speaker button for a hands-free experience.

00:38: Both methods will activate the phone line, allowing you to proceed with dialing.

00:44: Once your line is active, the next step is to dial the desired number using the

00:48: keypad.

00:49: For internal calls,

00:50: you can typically dial the full number or, if applicable,

00:53: the last four digits of their RingCentral extension.

00:56: It's important to note that dialing a four-digit extension is specifically for VOA

01:01: SELA users.

01:03: For all other internal calls, please use the full extension.

01:07: When making external calls, it's crucial to dial the complete phone number, including

01:11: the area code.

01:13: For example, if you're calling a number like 504-123-4567, you would enter all ten

01:20: digits directly into the dialpad.

01:22: This ensures your call is routed correctly to its destination outside of our

01:26: internal network.