00:00: This guide provides a clear, step-by-step walkthrough for setting up your FortiToken Mobile app.
00:04: By following these instructions, you'll quickly enable secure multi-factor authentication for
00:09: your accounts.
00:12: Welcome to this guide on setting up your FortiToken Mobile app. This
00:16: session will walk you through each necessary step,
00:18: from installation to activation, ensuring you can successfully enable multi-factor
00:23: authentication for your accounts. We'll
00:26: cover everything you
00:27: need to get started with this important security tool.
00:31: To begin, open your smartphone's app store. For iOS users,
00:35: this is the Apple App Store, and for Android users,
00:38: it's the Google Play Store. In the search bar, type
00:42: 'FortiToken Mobile' to locate the application. Once
00:44: you find it, simply tap the 'Get' or 'Install' button to download and install the app
00:50: onto your device.
00:52: This initial step is crucial for preparing your phone for multi-factor
00:55: authentication.
00:57: After installation, open the FortiToken Mobile app. Upon
01:00: launching, you'll likely be prompted to allow notifications. It's
01:04: important to press 'Allow' when
01:06: asked if 'FortiToken' would like to send you notifications. Enabling notifications ensures you
01:11: receive timely alerts and codes, which are essential for the app's functionality and
01:16: your security. You can
01:17: always adjust these settings later in your phone's system preferences if needed.
01:22: needed.
01:23: Next, you'll need to prepare the app to scan a QR code. At the bottom left of your
01:27: screen, locate and press the 'Scan Barcode' button.
01:31: This action will activate your phone's camera, allowing it to read
01:35: the QR code that will link your FortiToken app to your account. Ensure your camera has
01:39: the necessary permissions to function correctly for this step.
01:44: Now, switch to your computer and open your email. You should have received an
01:47: activation email from 'Prime-MFA' with the address '[email protected]'. This email contains the crucial QR code needed to activate your FortiToken app. Double-click the attached QR code image to open it, making it ready for scanning with your phone. Remember, this code is time-sensitive, so activate it promptly.
02:10: With the QR code displayed on your computer screen, use your cellphone's camera to scan
02:14: it. Position your phone so
02:16: the camera can clearly capture the entire QR code from
02:19: the email attachment. The
02:20: FortiToken app will automatically detect and process the code, linking your device
02:25: to your multi-factor authentication profile.
02:27: This step
02:28: securely enrolls your app with your account.
02:33: Upon successful enrollment,
02:34: your FortiToken app will display a 6-digit code. This
02:38: code is dynamic, meaning
02:40: it changes frequently for enhanced security, and you'll need it every
02:43: time you log in to services like VPN. If the code isn't immediately visible,
02:48: simply tap the eye icon to reveal it. Always use the most current code displayed in
02:55: your app for authentication.